Terms and Conditions

Renata Roberts / GK Press (Pty) Ltd (“we”, “us”, or “our”) provides this website, book information, digital shop, newsletter, and The Slowsteader app, published by GK Press (Pty) Ltd under the Renata Roberts brand. You can reach us through the contact form at /contact on this website, or through Settings → Support in The Slowsteader app.

Please also read our Privacy Policy, which explains how we handle personal information. If you do not agree to these terms, do not use the site or app or purchase through them.

Content on this site is for general information and inspiration. We aim for accuracy but do not warrant that all content is complete, current, or error-free.

We may change, suspend, or discontinue any part of the site (including products, prices shown, or features) without notice. We are not liable if the site is unavailable at any time.

You agree not to misuse the site, attempt unauthorised access, scrape content in bulk without permission, or interfere with its operation.

Physical and paperback editions may be sold through Amazon or other third-party retailers linked from this site. Those purchases are made directly with the retailer.

Pricing, shipping, taxes, returns, and fulfilment for physical books are governed by the retailer’s terms and policies. We are not a party to that retail contract and are not responsible for retailer shipping delays, stock, or refund decisions, except where required by law.

Product descriptions on this site are summaries. Please review the retailer’s listing for the full product details before purchase.

Digital editions sold through our shop are processed by Creem.io as merchant of record. Checkout, payment, invoicing, and initial delivery of download links are handled by Creem.io under their buyer terms in addition to these terms.

Prices are shown in the currency indicated at checkout. Taxes may be applied by Creem.io as required. We may update catalogue prices at any time before you complete payment.

After successful payment, you will typically receive a receipt and access to your ebook download by email from Creem.io. It is your responsibility to provide a valid email address and check spam or promotions folders.

Unless otherwise stated, ebook purchases grant you a personal, non-exclusive, non-transferable licence to download and read the digital work for your own private use. You may not redistribute, resell, publicly share, upload to sharing sites, or commercially exploit the ebook files.

We and our licensors retain all intellectual property rights in the books and site content. Purchase does not transfer copyright ownership.

For ebooks purchased via Creem.io, refund requests are subject to Creem.io’s refund policy and applicable consumer law. Because digital goods can be downloaded immediately, refunds may be limited once access has been granted, except where the law requires otherwise or the file is defective.

If a download fails or a file is corrupted, contact us via the contact form with your order details and we will help arrange a working copy or an appropriate remedy.

Physical book refunds and returns must be requested through Amazon or the retailer that fulfilled your order, under their return policy.

App subscription refunds are handled as described in section 7.

Licence: we grant you a personal, non-exclusive, non-transferable, revocable licence to install and use The Slowsteader on devices you own or control, for your own non-commercial use, subject to these terms and the usage rules of the app store you downloaded it from. You may not copy, modify, reverse engineer, resell, or redistribute the app or its bundled content (including recipes, guides, book extracts, and Renata Roberts’ voice and teaching materials), except as the law expressly allows.

Account: some features require an account. You are responsible for keeping your sign-in details secure and for activity under your account. You must be at least 16 years old to create an account. You can delete your account at any time from Settings in the app.

Your content: journals, garden and kitchen records, photos, and other content you create in the app remain yours. Most of it is stored only on your device, so you are responsible for keeping your device and any device backups. We are not responsible for content lost because a device is lost, reset, or the app is uninstalled.

Acceptable use: you agree not to use the app, including Speak to Renata, to break the law, to attempt to extract or copy the app’s knowledge base or prompts in bulk, to overload or interfere with our services, or to generate harmful, abusive, or infringing content.

Changes and availability: we may add, change, or remove features, content, or integrations, and we may suspend or end access for breach of these terms. Some features depend on your device (for example, on-device AI) or on third-party services and may not be available everywhere.

Some features of the app require a paid membership. Memberships are offered as auto-renewing subscriptions (for example weekly, monthly, or annual) and the price, billing period, and any free trial are shown in the app before you confirm.

Purchases made in the app are billed by Apple (App Store) or Google (Google Play) to your store account. Where we offer a web checkout that you redeem in the app, the seller and payment terms shown at that checkout apply.

Your subscription renews automatically at the end of each period at the then-current price unless you cancel at least 24 hours before the end of the current period. You can manage or cancel your subscription in your App Store or Google Play account settings. Deleting the app or your account does not cancel a subscription.

If a free trial is offered, you will be charged when the trial ends unless you cancel before then. Any unused portion of a trial is forfeited when you purchase a subscription, where applicable.

Refunds for in-app purchases are handled by Apple or Google under their refund policies; we cannot issue refunds for store purchases directly. Nothing in these terms limits refund rights you have under applicable consumer law.

We may change membership prices or what a membership includes. Price changes take effect at your next renewal and your store will notify you as required.

Speak to Renata and related features generate responses automatically, on your device or, if you turn on Cloud Renata, through third-party AI models. These responses are inspired by Renata Roberts’ published work but are not written or reviewed by Renata Roberts in real time and are not personal advice from her.

AI-generated responses and plant identifications can be wrong, incomplete, or out of date. Always check before acting on them. In particular, never eat, forage, or use a plant medicinally based only on an identification or suggestion from the app, and follow established food-safety guidance when preserving, fermenting, or storing food.

Frost dates, planting windows, watering intervals, and climate information are estimates based on your approximate location and general data. Local conditions vary.

By subscribing to the newsletter or providing your email for freebies or updates, you consent to receive newsletters, book updates, and blog or resource notifications.

Emails may be sent using providers such as MailerLite. Frequency is occasional; we aim not to be noisy. You can unsubscribe at any time via the unsubscribe link in an email or by contacting us.

Transactional emails about a purchase or account (receipts, download links, support replies) may still be sent even if you unsubscribe from marketing.

All site and app content, branding (including the Renata Roberts and The Slowsteader names and marks), book text, covers, recipes, guides, illustrations, and related materials are owned by GK Press (Pty) Ltd, Renata Roberts, or our licensors and are protected by copyright and other laws.

You may view and print reasonable portions of the site for personal, non-commercial use. You may not copy, modify, distribute, or create derivative works from our books, app, or site content without prior written permission, except for limited fair dealing / fair use as allowed by law.

The site and app link to or rely on third parties (including Amazon, Creem.io, Apple, Google, RevenueCat, Supabase, OpenRouter, social platforms, and analytics or advertising tools). We are not responsible for their content, availability, or practices.

Your use of third-party checkouts, app stores, and accounts is governed by those parties’ terms and privacy policies.

If you downloaded The Slowsteader from the Apple App Store, these terms are between you and GK Press (Pty) Ltd, not Apple. Apple is not responsible for the app or its content, has no obligation to provide maintenance or support, and is not responsible for any product claims, including legal or regulatory compliance or intellectual property claims. If the app fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any); to the maximum extent permitted by law Apple has no other warranty obligation. Apple and its subsidiaries are third-party beneficiaries of these terms and may enforce them against you. Apple’s Standard Licensed Application End User License Agreement also applies to the extent it does not conflict with these terms.

If you downloaded the app from Google Play, Google Play’s terms of service also apply, and Google is not responsible for the app or its content.

You confirm that you are not located in a country subject to a US government embargo and are not on any US government list of prohibited or restricted parties.

Books, app, and site content on decluttering, journaling, faith, home, gardening, cooking, food preservation, and related topics are for personal development and informational purposes. They are not medical, psychological, nutritional, legal, or financial advice. You are responsible for how you apply any ideas in your own life.

To the fullest extent permitted by law, the site, app, and digital products are provided “as is” without warranties of uninterrupted availability, accuracy, or fitness for a particular purpose.

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for loss of profits, data, crops, or goodwill, arising from your use of the site or app, inability to use them, purchases, or reliance on content, including AI-generated responses.

Our total liability for any claim relating to the site, app, or a digital purchase is limited to the amount you paid for the specific product or subscription giving rise to the claim in the 12 months before the claim, or ZAR 500 if you paid nothing, except where liability cannot be limited under applicable law (including for death, personal injury caused by negligence, or fraud).

Nothing in these terms excludes rights you have as a consumer that cannot be waived by contract, including under the South African Consumer Protection Act where it applies.

These terms are governed by the laws of South Africa, without regard to conflict-of-law rules. Courts in South Africa have exclusive jurisdiction, subject to any mandatory consumer protections that apply in your country of residence.

We may update these Terms and Conditions from time to time. The effective date will be revised accordingly. Continued use of the site or app, or new purchases, after changes constitutes acceptance of the updated terms where permitted by law. For material changes affecting an existing paid licence or active subscription period, we will honour the terms in force at the time of that purchase until it renews, unless the law requires otherwise.

You can reach us through the contact form at /contact on this website, or through Settings → Support in The Slowsteader app. Include your order or account email and product name if your question relates to a purchase or subscription.